Who We Are
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.
If you're ready to make a real difference, we'd love to hear from you!
Vacancy Details
Duration: Permanent.
Contact: If you require any support with your application, please click here for contact details.
Some of our great benefits:
¿ Flexible/hybrid working arrangements considered.
¿ Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
¿ Discounts at stations with your Network Rail pass.
Defined benefit pension scheme
¿ 75% subsidy on train tickets.
¿¿ Interest-free travel loan for train and car park season tickets.
¿¿ Volunteer leave to make a positive impact.
Plus more....
About the role
What does the average day look like?
In this role, you'll oversee day-to-day operations across utilities, business rates, and financial processes, making sure everything runs smoothly and accurately. You'll support and guide the team, manage workloads, and step in on complex queries or escalations, while working closely with property, finance, and external suppliers. A typical day includes reviewing high-risk or priority accounts, resolving supplier issues, checking data for accuracy, tracking performance against SLAs, and helping ensure invoices and payments are processed correctly.
A little bit about the team...
You'll be part of a supportive and collaborative team, made up of one line manager, four direct reports, and a wider team of ten. The team works together in a fast-paced environment, managing a high volume of work while ensuring accuracy and control, with a strong focus on supporting each other and maintaining high standards across all activities.
Next Steps
CV shortlisting will take place after the advert closes, with interviews planned from the week commencing 22nd June, subject to business needs. Early applications are encouraged, as we may close the advert early due to high application volumes.
We encourage you to review our Safety Vision, as safety is an important part of the culture at Network Rail
All external offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
Your experience and skills
Who are we looking for?
We're looking for someone who takes ownership and accountability, with the resilience to work under pressure in a fast-paced environment. You'll have strong attention to detail, the confidence to challenge when needed, and a curious, problem-solving mindset. You'll be comfortable working at both a detailed and big-picture level, with an understanding of controls, risk, and financial processes being more important than specific experience. We're particularly interested in candidates who can show examples of improving processes, resolving issues, and helping move a team from reactive working to a more controlled and proactive approach.
Essential Criteria
- Experience of managing data using relevant processes and systems
- Proven knowledge of assurance methods and reporting shortfalls to shape remedial plans for stakeholders.
- Proven experience of managing a team
- Experience of SharePoint administration
- Proven knowledge of Microsoft Office applications
- Excellent time management and Strong organisation skills
- Good communication skills (verbal and written) including excellent telephone manner.
Desirable
- Sound railway background and knowledge of railway geography
- Recognised qualification in keyboard associated skills and office management techniques
- Knowledge and experience of records management