Who We Are
About FTR
Transforming how passengers buy and use rail
Britain's railways must deliver for passengers now and in the future. That's why the government and the rail industry are delivering a programme of reforms to make rail easier to buy and use:
- Easier to understand, better value fares - Straightforward ticket choices and fair, consistent prices, including more lower fares.
- Confidence you have the right ticket - Simple to understand the ticket you need and better protection for honest passengers through industry-wide action to tackle fare dodging and fraud
- Easier ways to buy tickets - A high quality GBR website and app selling and serving passengers' rail journeys, alongside independent retailers.
- Rail integrated with other public transport in major urban areas - Tap-in tap-out expanded to Greater Manchester, the West Midlands and more of the South East, with new mobile payment trials testing future innovation.
- Better, more accessible retail experience - More support for passengers including those who rely on paper tickets or cash, or who need extra assistance.
We're not waiting. As we become Great British Railways, a programme of reform is already making rail easier to buy and use, helping rebuild trust in rail and encouraging more people to travel by train.
About the role
We are seeking a Head of PAYG Scheme Delivery to lead the successful delivery of PAYG schemes across a complex, multi-partner portfolio. This role is responsible for meeting HMT and Ministerial commitments while balancing commercial, operational and technical requirements across government and industry stakeholders. Acting as the central point of expertise, you will drive delivery performance, manage strategic relationships, and ensure schemes are delivered on time, within budget, and aligned to agreed outcomes. You will also support the development of new schemes, resource allocation, risk management, and financial governance to support effective, evidence-based delivery.
Your experience and skills
Essential
- Degree or equivalent.
- Programme Management and Transformational Delivery experience
- Ability to inspire, leading teams with a clear direction and confidence to the team and wider stakeholders.
- Ability to think strategically, anticipate future challenges and identify opportunities.
- Clear and concise communication with experience of senior stakeholder management.
- Ability to identify and solve complex problems in a calm, clear and efficient way.
- Agility and ability to embrace uncertainty, pivoting to change when required.
Desirable
Strong negotiation skills to manage competing priorities in a complex stakeholder landscape.
This role is available for 12 months either on a Fixed term contract or Secondment.
We're an inclusive employer of choice and welcome applications from everyone. For this specific role, there is an expectation to be able to come to our London or Derby Offices for a minimum of three days per week. We encourage people to work flexibly and we're open to hybrid working! We'll also try our best to adapt the recruitment process and offer a reasonable alternative to help support people with disabilities.
If you're working within the rail industry and considering applying via a Secondment, we encourage you to have a conversation with your line manager early in the process to support a potential secondment into Network Rail and where successful to support your release.