Who We Are

Join the Southern Region - where your work truly matters.

Covering Wessex, Sussex, and Kent, the Southern Region is one of the busiest and most dynamic parts of the railway. Our teams keep some of the UK's most vital passenger and freight routes moving every single day. This is a place where collaboration, innovation, and resilience are key-and where your contribution will directly impact millions of journeys. We are entering an exciting new chapter as we integrate with train operating companies under one national leadership, creating even greater opportunities to shape the future of rail. From supporting major modernisation programmes to improving performance for local communities and enhancing safety across complex operational environments, Southern offers a fast-paced, rewarding environment to grow your career and make a real difference. Click here to learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

About the role

Be at the heart of improving train performance across the Sussex Route-leading route-wide reporting and driving meaningful change through the Process for Performance Improvement (PfPI).

What You'll Do

• Deliver high-quality, timely train performance reports to senior leaders across the Sussex Route, including Area General Managers, as well as key internal and external stakeholders-supporting informed decision-making across the route.
• Turn complex data into clear insights, providing the analysis needed to shape and support performance improvement strategies and plans. 
• Use data and statistical techniques to spot trends, identify risks, and highlight opportunities to improve train performance. 
• Act as a central point of expertise for performance improvement processes across the Sussex Route, ensuring consistency, clarity, and best practice.
• Lead the coordination and management of key governance processes, including the Process for Performance Improvement (PfPI) and Management Business Reviews (MBR). 
• Maintain and enhance performance systems, ensuring data is accurate, up-to-date, and readily available to support operational and strategic decisions. 
• Take ownership as the 'senior user' of performance systems-overseeing their effectiveness, integrity, and continuous improvement. 
• Manage and evolve the Performance Manual, ensuring it meets ongoing reporting needs and aligns with wider organisational standards. 
• Provide expert advice to stakeholders on Joint Performance Improvement Plans (JPIPs), helping to understand their impact on operator performance. 
• Collaborate with Network Performance teams and operators to develop joint performance reporting that drives shared accountability and improvement. 
• Review and challenge Performance Improvement Plan and JPIP commentary, drawing out key insights to inform joint performance reviews and actions.

Salary: 4B / £35,582-£42,218

Location: London Blackfriars

This is a full-time permanent position. 

Remote working opportunity! this role requires working in the office 3 days a week.

Closing date: 02/07/2026 - Late applications will not be accepted. 

What's in it for you

Here are a few of the benefits we offer

• 28 day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass - access to gyms across UK.
• My Benefits platform - giving national and local retail discount

Your experience and skills

We're looking for someone who can demonstrate the following essential & desirable criteria:

• Educated to A-Level standard (or equivalent) in English and Maths 
• Confident using a range of IT systems, with intermediate to advanced proficiency 
• Strong analytical mindset, with the ability to interpret data and identify trends 
• Excellent organisational and time management skills, with the ability to prioritise effectively 
• A solid understanding of the PfPI process 
• Strong communication skills, both written and verbal, with the ability to engage a range of stakeholders 
• A customer-focused approach, committed to delivering high-quality service

Desirable Skills

• Confident presenting information clearly and engagingly
• Knowledge or experience of railway performance management systems

Been referred by a friend, then please complete this form

Our aim is to ensure your candidate experience is as positive as possible.  

You can visit Evenbreak's Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application. 

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information.

***Some of our roles require face to face Drugs & Alcohol testing.  We will share further details with you as part of your formal offer.**