Resourcing Manager

Who We Are

About the role

When plans change, people look to this team to make things happen. As Resourcing Manager, you'll lead a team responsible for keeping our Operations frontline teams correctly resourced, working with colleagues across the business to make sure the railway has the right people in the right place at the right time.

Rosters are only part of the story. This role is about building relationships, making decisions, and bringing people together to find solutions. Leading a team of Roster Clerks, you'll build positive working relationships to deliver practical workforce plans that support a safe, reliable railway whilst following National Rostering Principles (NRP), fatigue standards and operational requirements. You will lead with training plans, payroll accuracy, as well as advising on roster changes. Strong stakeholder management skills will be key to meeting operational requirements while maintaining positive industrial relations.

As the leader of a busy and reactive team, you will be responsible for developing and supporting colleagues, creating an environment where people can learn, grow, and succeed. The team experiences regular change and development, requiring a hands-on and proactive leadership style that focuses on coaching, capability building, and maintaining high levels of engagement.

The role offers a unique opportunity to develop a deep understanding of Network Rail rostering and workforce planning in Operations, making it particularly attractive for colleagues looking to broaden their operational and resourcing experience ahead of the transition to Great British Railways (GBR).

About You.

You're a confident people leader who enjoys working with others, building great relationships, and getting things done. You'll be comfortable speaking to colleagues and stakeholders at all levels, picking up the phone to resolve issues, and keeping multiple priorities moving at the same time.

You don't need to be an expert in rostering principles or employment terms and conditions from day one, those can be learned. What matters most is your ability to lead people, communicate clearly, build strong working relationships, and keep lots of moving parts on track.

If you're at your best when you're connecting with people, making things happen, and bringing a bit of order to a busy day, we'd love to hear from you.

Salary- £35,582-£43,400 

What's in it for you

Here are a few of the benefits we offer

• 28-day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing.  We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

Your experience and skills

You'll play a key leadership role in ensuring our people, plans and rosters enable a safe, reliable and efficient railway for everyone.

• Lead, inspire and develop a resourcing team, providing clear direction, coaching and ongoing support to help colleagues perform at their best and grow their skills.
• Oversee the planning and coordination of safe, efficient and cost effective rosters, balancing operational needs with colleague wellbeing.
• Ensure compliance with collective bargaining agreements, Terms & Conditions, national agreements and fatigue management standards within all rostering activity.
• Work in partnership with HR Business Partners to shape and deliver effective resource plans that support recruitment, training and long term workforce sustainability.
• Collaborate with Management Accountants to help managers plan, manage and deliver against annual budgets.
• Provide clear, accurate and timely information to support decision making, reporting and planning - including workforce visualisation, contingency planning, working time exceedances, absence management and financial off costing.
• Oversee accurate payroll inputs, ensuring colleagues are paid correctly and on time.
• Manage support service contracts and systems, identifying opportunities to reduce costs, improve efficiency and embed best practice through continuous improvement.
• Prepare and provide audit documentation as required, ensuring robust governance and assurance.
• Support local collective bargaining arrangements, acting as management side secretary for Route/Area Council meetings and tracking agreed actions through to delivery.

Essential

• A proven track record of leading, managing and developing people in a collaborative and inclusive way.
• Confidence in making decisions, using sound judgement and assertiveness when required.
• Strong organisation and planning skills, with the ability to manage competing priorities effectively.
• The ability to communicate clearly and concisely, adapting your style for different audiences.
• Well developed influencing and negotiation skills, with experience working alongside multiple stakeholders.
• Expert knowledge of Network Rail rostering principles.
• A strong understanding of Terms & Conditions of Service and pay arrangements relating to rostering.
• Knowledge of the UK railway industry and operational environments.
• A solid understanding of people management policies and procedures.
• Experience using Lean tools and continuous improvement approaches.

Desirable

• Experience working in a busy administrative or operational support environment.
• Local Route or Area knowledge.
• Previous hands-on rostering experience.