Who We Are
Join Network Rail ! Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.
About the role
The Apprentice & Graduates team at Network Rail are looking for a Delivery Coach to join us on a permanent basis. This is a nationwide role and base locations may include any of Network Rail's corporate offices, including Manchester, Milton Keynes, London, Cardiff, Birmingham and Bristol.
This is an exciting opportunity to provide ongoing support, communication, coaching, and guidance to apprentices, graduates, and their line managers across a range of locations within the UK.
Regular travel is a significant and essential part of the role, with requirements to travel across the UK to support apprentices and graduates within any of the 14 Network Rail routes. This may include locations within the Eastern, North West & Central, Scotland's Railway, Southern, and Wales & Western regions, depending on business needs. Flexibility is therefore key, as travel will vary in line with cohort and stakeholder engagement and requirements.
- Contract: 11 month FTC
- Location: Any Network Rail Corporate office in England
- Salary: £30,110.00 (+ Inner London Allowance if applicable reflecting base location)
- Hours: Full time (35 hours per week) Monday to Friday
- Working pattern: Hybrid working with 60% of the working week office-based, inclusive of travel and time spent at alternative Network Rail locations.
What does a typical day for a Delivery Coach look like?
Your day will involve engaging with apprentices, graduates, and their line managers to ensure successful completion of the apprenticeship programme. You will monitor progress, provide bespoke solutions, answer queries, and act as a point of contact. Additionally, you will promote equity and diversity, address safeguarding concerns, and work closely with the administration team to ensure all requirements are met.
This role would suit someone who is customer-focused, approachable, knowledgeable about safeguarding principles along with having a familiarity with the challenges faced by young people. Strong digital communication skills and experience in managing key stakeholders are also essential.
Main Responsibilities
- Engage with and proactively manage the relationship between the Network Rail Apprenticeship programme, customer, and apprentice/graduate to deliver on-time completion of the apprenticeship programme.
- Utilise apprentice information to monitor the progress of apprentices and build bespoke solutions for individual apprentices/graduates exceeding or not meeting expectations. To include monitoring student progress, ILPs (individual learner plans) to conform with the skills funding agency and government policy and maintain safety and efficiency in network rail's infrastructure.
- Act as a subject-matter-expert and be a customer-focused point of contact for line managers of apprentices, to answer scheme queries.
- Identify areas of improvement for the schemes and working with the scheme development/delivery managers to improve the learner journey to better meet the requirements of the customer.
- Monitor, report on, and take action on adherence to deadlines of line manager submissions required for the successful completion of schemes, to better support the apprentices/graduates through their journey.
- Promote equity, diversity, and inclusion across apprentices/graduates and their place of work, to instil network values and demonstrate the right behaviours as a Network Rail employee.
- Identify and raise any safeguarding concerns to the Apprentice & Graduate Safeguarding, Experience & Engagement Manager, taking immediate action when required to do so, in line with the appropriate procedures.
- Work closely with the administration team to monitor that all administrative requirements of the apprentice/graduate journey are carried out, including enrolment, work/training placements, end-point assessments, Learner Management System submissions, so that all successfully complete the programme.
- Seek and promote opportunities for continuous professional development in the fields of apprenticeship/graduate delivery, engineering, education, and industry knowledge to enhance the apprentice's experience.
- Take a proactive interest in the outputs of the Quality Improvement Plan, to continually add value and enhance the apprentice/graduate schemes.
- Ability to travel nationally to meet allocated Apprentices/Graduates
The ideal candidate will have:
- Experience of managing and influencing key stakeholders
- Customer-focused and approachable
- Knowledge of safeguarding principles and challenges facing young people
- Knowledge of Level 3 Rail Engineering apprenticeship standard and End Point Assessment requirements
- Digital information and communication skills, including Excel, Outlook, Learner Management Systems and social media.
Please note: the Job Description is attached to this advert.
Your experience and skills
What's in it for you
Here are a few of the benefits we offer
- 28-day annual leave with the option to buy and sell days
- Choice of pension schemes
- 75% discount of leisure travel for you and your family
- Private Healthcare
- 5 days paid volunteer or carers leave
- Up to 75% subsidised Rail and Underground travel
- Gym Pass -access to gyms across UK
- My Benefits platform- giving national and local retail discount
To find out more explore Working for Network Rail
Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.
Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
Click 'apply for this job' to apply. If you would like to speak the Resourcing Team, please contact RSResourcing@networkrail.co.uk.
If you would like some reasonable adjustments support during your application or the recruitment process, please do not hesitate to contact the Resourcing Team who will happily assist. For further information https://www.networkrail.co.uk/careers/how-we-recruit/
Below are some examples of adjustments we can make:
- Changing a provision, practice or 'the way things are done'
For example, we can give candidates extra time to complete online, tasks or interviews as needed. - Changing a physical feature of our workplace
For example, office/room layout can be adapted to accommodate individual needs. - Providing extra equipment or assistance
For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.
There are lots of other adjustments we can consider - please just ask!
Closing date: 4th November 2026. Late applicants will not be accepted. This role is being advertised internally and externally.
On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted.