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Station Support Assistant

IRC2370416

Station Support Assistant

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. 

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. 

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.

About the role

Key Accountabilities

  1. Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel.
  2. Organise meetings and the production and dissemination of documentation to support them.
  3. Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required.
  4. Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines.
  5. Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties.
  6. Arrange access for filming and assist with arranging exhibitions and promotions on the station.
  7. Record toilet turnstile revenue and report discrepancies in accordance with company policy.
  8. Order, control and issue Personal Protective Equipment and Rule Books for the station team.
  9. Undertake administrative tasks as directed.

Please note this role is a 6 month secondment opportunity with the potential to be extended or made permanent.

Salary - £25,418

for information about the process please contact LNEResourcing@networkrail.co.uk

What's in it for you

Here are a few of the benefits we offer

  • 28-day annual leave with the option to buy and sell days
  • Choice of pension schemes
  • 75% discount of leisure travel for you and your family
  • Private Healthcare
  • 5 days paid volunteer or carers leave
  • Up to 75% subsidised Rail and Underground travel
  • Gym Pass -access to gyms across UK
  • My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing.  We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

Your experience and skills

Essential

  1. Good written/oral communication and interpersonal skills
  2. Good organisational skills and ability to prioritise work effectively
  3. Experience in the use of company IT packages.

Desirable

  • A high standard of accuracy and speed in audio/copy typing

To find out more explore Working for Network Rail

 

Key Information

Vacancy Details

Number of Positions:
1
Hours:
Full Time
Salary:
£25,418 - £25,418
Location:
Kings Cross Station, London
Closing Date:
10-NOV-2026
Job Category:
Station Operations

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